Category: Other

Outsource Global takes center stage at the Nigerian Exchange Group Closing Gong Ceremony

Gombe State, on the 31st of January 2024, marked a historic moment as our Founder/CEO, AmalHassan, took center stage at the Nigerian Exchange Group’s Closing Gong Ceremony. The event, themed“Gombe State: Leveraging on New Economies for Growth,” was a celebration of commitment andcollaboration. The invitation extended by the Gombe State Government to symbolically sign a Memorandum ofUnderstanding (MoU) was an honor. It signified the state’s dedication to exploring new frontiers foreconomic development and growth. As a key participant in this significant occasion, we were elated to contribute to Gombe State’s vision fora prosperous future. The ceremony emphasized the importance of leveraging new economies forsustainable growth, a theme that resonates deeply with our mission. The symbolic signing of the MoU underscores a shared commitment between our organization and theGombe State Government. It sets the stage for a collaborative journey, with a focus on economicprosperity and development. We are excited about the potential impact and the opportunities that lieahead as we work hand in hand with the state towards fostering growth. This event marks not only a milestone for Gombe State but also a testament to the power ofcollaboration and dedication towards positive change. We express gratitude for the opportunity andeagerly anticipate the positive transformations that will unfold as we contribute to the economicprosperity of Gombe State.

Founder Institute Mentors Abuja Virtual 2022

Founder Institute Mentors join weekly feedback sessions and host office hours. They provide you feedback every step of the way. In addition, through Equity Collective, Mentors are invested in the success of your company both during and after the program. See the list of current and past mentors for the Abuja program below. Originally published by Founders Institute.

5 Ways in Which Nigeria can Alleviate the Global Tech Shortage

The global digital skills gap has hit an inflection point, where demand for IT talent is outpacing an already short supply. In 2020, 78% of global IT leaders have indicated that their organizations are suffering from a digital skills gap – a 145% increase since 2016. Almost US$11,5 trillion in cumulative GDP growth will be lost among 14 G20 countries. In a digital-first world, these are alarming statistics. Originally published by GBS WORLD

Evolving Trends in Legal Process Outsourcing Services

An industry that is reaching a point of maturity, Alternative Legal Services (ALS) plays an important and growing role in the global legal sector. According to the 2021 Thomson Reuters Institute Alternative Legal Service Providers Report, the global ALS market is valued at US$14 billion and is shifting from merely providing a cost-saving proposition to being a valuable partner for legal expertise and tech-enabled solutions for global law firms and corporates. Originally published by GBS WORLD

Kano Women Entrepreneurs Are Bridging Gaps

The conference was held in Kano and brought together women in businesses to share their stories. They shared practical advice to help and inspire other women entrepreneurs as well as start-ups. They encouraged them to take their dreams with compassion and pride. Some of the Speakers are Hajiya Amal Hassan, CEO of Outsource Global; Zainab Buba Galadima, a grassroot politician; Hauwa Bako, CEO HB Green Acres Farm & Agro Allied Ltd; Hajara Masaga, Founder of The Airmingle; Dr Amina Sambo Magaji from Digital Economy, NITDA, as well as Mr Abubakar Suleiman, MD/CEO of Sterling Bank Plc. Originally published by Daily Trust

Secretary Antony J. Blinken at the Innovation Exhibition

Listen, it’s particularly a pleasure for me to be here this afternoon.  Two things really struck me when I was last in Nigeria a few years ago. One, was the incredibly vibrant civil society that we see in this country. I had an opportunity to talk to some of its leaders just a short while ago. But the other thing that really struck me the last time I was here was a remarkable spirit of innovation and entrepreneurship. This is something that I had some experience in seeing when I was here. I was really eager to come here. I wanted to in a sense, see where things are – both to see some of the incredible innovative work that’s been done, but also to try and understand what the environment is like for innovation and entrepreneurship. And how that can be made even better going forward.  Originally published by U.S. Mission Nigeria

Poised for Growth: Nigeria’s Burgeoning BPO and Customer Experience Industry

Nigeria is quickly emerging as an ideal location for the delivery of outsourced services to the global and domestic markets. Services such as business processes, customer experience and contact center. Noted for being Africa’s largest economy, the country has a heavy reliance on natural resources, especially the export of oil. Therefore, there is a need to diversify the economy and capitalize on opportunities in the business process outsourcing (BPO) and customer experience (CX) industry. Originally published by GBS WORLD

Toast to an Invincible People

It is a testament to the resilience of the Nigerian Spirit and an innate grace to defy all the odds, a young lady from Kano State, Amal Hassan established Outsource Global, which is the first International Contact Centre and Business Process Outsourcing (BPO) Company in Nigeria, employing more than 850 people. Today, she has made Nigeria a global outsourcing destination. Each time they tell you that Nigerian youths are all fraudsters, tell them about Amal Hassan. Originally published by ThisDay

Women in Business: Amal Hassan

Amal Hassan is a leading Nigerian technopreneur with diverse interests across different technology verticals. In 2003, Amal set up the first organized ICT training institute in Kano that provides IT training to young Nigerians especially women. Her passion to unlock Nigeria’s developmental potentials through technology-driven innovation and value addition led her to build, capitalize and restructure a series of technology-related businesses that succeed in developing talents and creating employment for young Nigerians. She founded Outsource Global in 2013. The contact center business process outsourcing now has offices in Abuja, Lagos, and Kaduna. Under her leadership, Outsource Global has emerged as the leading Nigerian contact center provider. It services the international market, turning the company into a truly global BPO giant. Thereby, creating over 700 jobs and putting Nigeria on the global map for contact center business process outsourcing. Read more

Amal Hassan: Founder & CEO, Outsource Global – A Techpreneur’s Story of Failing Forward in Business

About the podcast Amal Hassan is the Founder and CEO of Outsource Global. A leading business process outsourcing company based in Nigeria and serving countries in Africa, the United States, UK and Japan. Her passion to unlock Nigeria’s development potential through technology-driven innovation and value addition led her to build, capitalize and restructure a series of  technology-related businesses that succeed in developing talents and creating employment for young Nigerians. This article was originally published by Amazon.

African Business Stories

Amal Hassan: Founder & CEO, Outsource Global – A Techpreneur’s Story of Failing Forward in Business Amal Hassan is the Founder and CEO of Outsource Global. A leading business process outsourcing company based in Nigeria and serving countries in Africa, the United States, UK and Japan. Her passion to unlock Nigeria’s development potential through technology-driven innovation and value addition led her to build, capitalize and restructure a series of  technology-related businesses that succeed in developing talents and creating employment for young Nigerians. Originally published by Buzzsprout.

Our Mentorship Session With Amal Hassan

Who is Amal Hassan? Amal Hassan is a visionary tech entrepreneur and CEO of Outsource Global. Her primary goal is to make Nigeria the leading Business Process Outsourcing destination in the world. She started Outsource Global in 2016, which has since risen fast to become a global giant in the BPO Industry, achieving its 5-year plan within one year of commencing operations and with no sign of slowing down anytime soon. Originally published by The UNshack.

FG sets committee to support tech start-ups with affordable internet access amid lockdown

Federal Government has set up a committee to select some tech start-ups. Those that could partake in essential services during lockdown across major cities in the country. As disclosed by the Chairman of the committee, Tomi Davies, President of the African Business Angels Network (ABAN). In an exclusive interview, Davies explained that the government is planning to intervene in the operation of tech startups struggling amidst Coronavirus outbreak… Originally published by Nairametrics

COVID-19: NITDA sets up committee on sustaining IT dividends

The National Information Technology Development Agency (NITDA) had set up a 10-member advisory committee to curtail the impact of COVID-19 pandemic on the Information Technology (IT) ecosystem. Also considering its impact on the economy. Mr. Kashifu Inuwa, Director General of NITDA, disclosed this in a statement by Mrs. Hadiza Umar, Head, Corporate Affairs and External Relations on Wednesday in Abuja. Originally published by VANGUARD

NDESUMMIT: EXCLUSIVE INTERVIEW WITH RAGHAV PRASAD, DIVISION PRESIDENT FOR SUB-SAHARAN AFRICA, MASTERCARD ON LEVERAGING DIGITAL SOLUTIONS

At the Nigeria Digital Economy Summit (NDES), leading international and local investors, experts, and policy makers from across the world were present. They gathered to discuss vital issues under the theme “Leveraging Digital Economy for Trade & Investment.” The event took place at the Statehouse Banquet Hall, Abuja from the 14th to 15th of November 2019. This article was originally published by Ventures.

Magnifying Words and Sounds of Women at Ake Festival

An interesting session brought two women who have succeeded in their careers. Mo Abudu, acclaimed broadcaster and film producer, and Kano-based technopreneur, Amal Hassan both held the audience spellbound. They relayed their experiences, marching in a forest dominated by men. The session was moderated by Shoneyin. It was tagged ‘The Changing Face of Corporate Africa’. Abudu and Hassan urged all present (especially young ladies) to be ready to dare. They encouraged them on the need to stay focused on their dreams. And to be prepared to make sacrifices without compromising their integrity. Originally published by thisdaylive.com